fb999 Terms & Conditions

1 Introduction and Acceptance

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and fb999 ("fb999", "the Platform ", "we", "us") governing your access to and use of the fb999.lat website and all associated services, games, betting markets and promotional offers (collectively, "the Services").

By registering an account on fb999, accessing the platform, or placing any bet or wager, you confirm that you have read, understood and agree to be bound by these Terms in their entirety. If you do not accept these Terms, you must immediately cease using the fb999 platform.

These Terms should be read alongside the Privacy Policy and the Responsible Gaming Policy, both of which form part of the overall agreement between you and fb999.

2 Eligibility and Registration

2.1 Age Requirement. You must be at least 21 years of age to register an account or use the Services. fb999 strictly enforces the 21+ age restriction. Any player found to be under the age of 21 will have their account immediately closed, all bets voided and all funds returned to the extent they are traceable and recoverable, or forfeited where the account has been used to circumvent age controls.

2.2 One Account Per Player. Each individual may hold only one registered account on fb999. The creation of multiple accounts — whether under the same name, different names, different email addresses or different payment methods — is strictly prohibited. fb999 employs device fingerprinting, IP analysis and payment correlation to detect duplicate accounts. Where duplicate accounts are identified, fb999 reserves the right to close all associated accounts and void all related transactions.

2.3 Accurate Registration Information. You must provide accurate, complete and current information during registration. This includes your full legal name, date of birth, residential address in Bangladesh, email address, and mobile number. Providing false registration details is a material breach of these Terms.

2.4 Account Verification (KYC). fb999 may require you to complete identity verification at any time, including but not limited to: prior to processing a withdrawal; if unusual account activity is detected; if a large cumulative deposit or withdrawal threshold is reached; or if required to satisfy platform security obligations. Acceptable verification documents include a valid National Identity Card (NID), passport or driving licence. Failure to complete verification within a reasonable timeframe will result in account restriction.

2.5 Geographic Eligibility. The fb999 platform is operated for and directed at players located in Bangladesh. It is your responsibility to ensure that accessing and using the Services is lawful in your jurisdiction. fb999 makes no representation that the Services are appropriate or available for use outside Bangladesh.

3 Account Security

3.1 Password Responsibility. You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. fb999 will never ask you to disclose your password via email, live chat or any other communication channel. If you receive any communication purporting to be from fb999 requesting your password, you should report it to [email protected] immediately.

3.2 Unauthorised Access. You must notify fb999 immediately if you become aware or suspect that your account has been accessed without your authorisation. fb999 will take reasonable steps to secure your account upon receiving such notification, which may include a temporary suspension pending investigation.

3.3 Account Activity Liability. All transactions and bets placed from your account prior to fb999 receiving and acting upon an unauthorised access notification are your responsibility. fb999 is not liable for losses resulting from unauthorised access where you have failed to take reasonable precautions to protect your account credentials.

3.4 Account Sharing. You may not share your account with any other person. All activity on your account must be conducted solely by you. Shared or group betting accounts are not permitted on the fb999 platform.

4 Deposits and Withdrawals

4.1 Accepted Payment Methods. fb999 accepts deposits and processes withdrawals via bKash, Nagad, Rocket, Upay, Visa and Mastercard. All payment methods must be registered in your own name. fb999 reserves the right to add, modify or remove accepted payment methods at any time without prior notice.

4.2 Minimum and Maximum Limits. The minimum deposit on fb999 is ৳200. Minimum and maximum withdrawal limits vary by payment method and account tier and are displayed within your account dashboard at the time of the transaction. VIP-tier accounts may be eligible for elevated withdrawal limits as specified in the VIP programme terms.

4.3 Deposit Processing. Deposits made via bKash, Nagad and Rocket are credited to your fb999 account instantly upon confirmation from the payment provider. Deposits via Visa or Mastercard may take up to 30 minutes to process. fb999 is not responsible for delays caused by third-party payment processors.

4.4 Withdrawal Processing. Withdrawal requests are processed within 15 minutes in the vast majority of cases for bKash and Nagad. fb999 reserves the right to conduct additional verification checks before processing any withdrawal, which may extend processing times. Withdrawals will be returned to the same payment method used for the originating deposit wherever possible.

4.5 Third-Party Payments. Deposits from, or withdrawals to, payment accounts registered in a name other than your own registered account name are strictly prohibited. Where third-party payments are identified, fb999 reserves the right to freeze the relevant funds pending investigation and to return them to the originating source.

4.6 Currency. All transactions on fb999 are conducted in Bangladeshi Taka (BDT, ৳). Any currency conversion fees incurred through your bank or payment provider are your responsibility and are not covered by fb999.

5 Betting and Gaming Rules

5.1 General Betting Rules. All bets and wagers placed on fb999 are subject to the specific rules applicable to each sport, market or game type. These rules are available within the relevant section of the platform. In the event of any conflict between general Terms and specific game or market rules, the specific rules shall prevail.

5.2 Bet Acceptance. A bet is only confirmed once you receive an explicit confirmation message from the fb999 system. fb999 reserves the right to refuse or limit any bet at its absolute discretion, including where the requested stake exceeds market limits, where the market has been suspended, or where fraud or manipulation is suspected.

5.3 Void Bets. fb999 reserves the right to void any bet where: (a) it was placed after an event has concluded; (b) incorrect odds were displayed due to a system error; (c) the event is cancelled or abandoned without a sufficient portion being completed under the applicable rules; or (d) the bet was placed in breach of these Terms.

5.4 Live Betting. Live in-play bets are subject to real-time market availability and may be suspended at any time. Bets already accepted prior to a suspension remain valid. fb999 is not liable for connection issues on the player's side that prevent the placement of live bets.

5.5 Cricket and Sports Betting. BPL, IPL, T20 World Cup and all international cricket markets are governed by the cricket-specific rules published on the Cricket section of fb999. Results are determined by the official result declared by the relevant governing body (e.g., BCB, ICC, BCCI). In the event of a match being shortened by weather or other external factors, the rules applicable to the shortened format will apply.

5.6 Casino and Crash Games. All casino games, including live dealer games, slots and crash games such as Aviator and Mines, are governed by their respective provider game rules. Random Number Generator (RNG) outcomes are independently certified. fb999 does not influence the outcomes of any RNG-based or live dealer game.

6 Bonuses and Promotions

6.1 Eligibility. Bonuses and promotional offers are available to eligible registered players as specified in the individual promotion terms. fb999 reserves the right to determine eligibility at its sole discretion. Not all promotions are available to all players or at all times.

6.2 Wagering Requirements. All bonuses are subject to wagering requirements, which specify the number of times the bonus amount (and in some cases the deposit amount) must be wagered before a withdrawal can be made. Wagering requirements, eligible games and time limits are stated in the specific promotion terms. Failure to meet wagering requirements within the stated time limit will result in the bonus and any winnings derived from it being forfeited.

6.3 Bonus Abuse. fb999 takes bonus abuse seriously. Actions including but not limited to: opening multiple accounts to claim the same promotion, placing offsetting bets across markets to guarantee a profit, or exploiting software errors to generate bonus credits, constitute bonus abuse. Where bonus abuse is identified, fb999 reserves the right to void all bonuses, cancel related bets and permanently close the account.

6.4 VIP Programme. The fb999 VIP loyalty programme is subject to its own terms and conditions as published on the platform. fb999 reserves the right to amend VIP tier thresholds, benefits and downgrade conditions at any time with reasonable notice to affected members.

6.5 Maximum Bonus Withdrawal. Certain bonuses carry a maximum withdrawal limit on winnings generated from bonus funds. Where such a limit applies, it will be stated clearly in the individual promotion terms. Winnings exceeding the stated cap will be removed from the account balance at the time of withdrawal.

7 Prohibited Conduct

The following conduct is strictly prohibited on the fb999 platform. Engaging in any prohibited conduct constitutes a material breach of these Terms and may result in immediate account suspension, permanent closure, forfeiture of funds and referral to relevant authorities where applicable.

• Creating more than one account or registering using a false identity.
• Using automated software, bots, scripts or any mechanical or electronic means to place bets or interact with the platform.
• Exploiting software bugs, glitches or technical errors for financial gain.
• Engaging in match-fixing, spot-fixing or any form of corrupt betting activity.
• Colluding with other players or third parties to gain an unfair advantage in any game or market.
• Engaging in money laundering, fraud or any other illegal financial activity through the fb999 platform.
• Attempting to circumvent a self-exclusion by opening a new account or using another person's account.
• Threatening, harassing or abusing fb999 staff or other players through any communication channel.
• Using a VPN, proxy or other technology to disguise your location or identity.
• Accessing the platform from a jurisdiction where doing so is unlawful.

8 Responsible Gaming

8.1 Commitment. fb999 is committed to providing a safe and responsible gaming environment. Gambling is intended to be an enjoyable form of entertainment. The platform is strictly for players aged 21 and above.

8.2 Player Tools. fb999 provides the following responsible gaming tools to all account holders: deposit limits (daily, weekly, monthly); session time limits; cooling-off periods (24 hours to 30 days); and self-exclusion (minimum 6 months). These tools can be activated from within your account settings or by contacting support at [email protected].

8.3 Self-Exclusion. A self-exclusion is irrevocable for its stated duration. Players who self-exclude may not request reinstatement before the exclusion period has elapsed. fb999 will make reasonable efforts to prevent a self-excluded player from opening a new account, and any new account opened by a self-excluded player will be closed and funds returned.

8.4 Further Information. For comprehensive information on responsible gaming tools, warning signs of problem gambling, and external support organisations, please visit the Responsible Gaming page.

9 Intellectual Property

9.1 Ownership. All content on the fb999 platform, including but not limited to text, graphics, logos, icons, images, audio clips, game software, interface design and data compilations, is the property of fb999 or its content and software suppliers and is protected by applicable intellectual property laws.

9.2 Permitted Use. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the fb999 platform for personal, non-commercial betting and gaming purposes only. This licence does not include the right to copy, reproduce, distribute, transmit, display, sell, licence or otherwise exploit any content from the platform without the prior written consent of fb999.

9.3 Restrictions. You may not: frame or mirror any portion of the fb999 website; use any data mining, robots or similar data gathering tools on the platform; reverse engineer any software used in the delivery of the Services; or remove any copyright or proprietary notices from platform content.

10 Limitation of Liability

10.1 Service Availability. fb999 aims to maintain continuous platform availability but does not guarantee uninterrupted access. Scheduled maintenance, technical issues or events outside fb999's control may result in temporary service interruptions. fb999 will not be liable for any losses arising from platform downtime, provided it acts reasonably to restore service.

10.2 Consequential Losses. To the fullest extent permitted by applicable law, fb999 is not liable for any indirect, incidental, special, consequential or punitive damages arising from your use of the platform, including loss of profits, loss of data, or loss of opportunity.

10.3 Maximum Liability. fb999's total aggregate liability to you in respect of any claim arising from or related to these Terms shall not exceed the total amount deposited by you in the 30-day period immediately preceding the event giving rise to the claim.

10.4 Third-Party Services. fb999 uses third-party game providers, payment processors and data feed suppliers. fb999 is not liable for errors, omissions or failures attributable to these third-party services, provided fb999 has exercised reasonable care in their selection and ongoing monitoring.

11 Privacy and Data

11.1 Data Collection. fb999 collects and processes personal data as described in the Privacy Policy. By registering an account, you consent to the collection, storage and use of your personal data in accordance with that policy.

11.2 Data Security. fb999 employs industry-standard security measures including 256-bit SSL encryption to protect your personal and financial data in transit and at rest. No data transmission over the internet can be guaranteed as completely secure; fb999 takes all reasonable steps to protect your information but cannot warrant absolute security.

11.3 Marketing Communications. By registering, you may opt in to receive promotional communications from fb999 via email or SMS. You may opt out at any time by updating your communication preferences within your account settings or by contacting [email protected]. Opting out of marketing communications does not affect the delivery of transactional account communications.

12 Amendments and Termination

12.1 Amendments. fb999 reserves the right to amend these Terms at any time. Where amendments are material, fb999 will endeavour to provide reasonable notice via the platform or by email to your registered address. Continued use of the platform after the effective date of any amendment constitutes acceptance of the revised Terms.

12.2 Account Closure by Player. You may close your account at any time by contacting [email protected]. Upon closing your account, any real-money balance will be returned to you via your registered payment method, subject to completion of any outstanding identity verification. Bonus balances that have not met wagering requirements will be forfeited upon account closure.

12.3 Account Closure by fb999. fb999 reserves the right to suspend or permanently close any account, at its sole discretion, in the event of: a breach of these Terms; suspected fraudulent activity; failure to complete required verification; or inactivity for a period exceeding 12 consecutive months. Where an account is closed by fb999 due to a material breach, outstanding balances may be forfeited.

12.4 Effect of Termination. Upon termination of your account, your licence to use the fb999 platform ceases immediately. Provisions of these Terms that by their nature should survive termination — including intellectual property, limitation of liability and dispute resolution — shall continue to apply.

13 Governing Law and Disputes

13.1 Governing Law. These Terms are governed by and construed in accordance with applicable law. fb999 operates as a safe and reliable platform and is committed to fair, transparent and lawful conduct in all its operations.

13.2 Dispute Resolution. In the event of a dispute arising from these Terms or from your use of the fb999 platform, you should first contact the fb999 support team at [email protected], providing full details of your complaint. fb999 aims to acknowledge all formal complaints within 24 hours and to resolve them within 10 business days.

13.3 Finality of Results. Subject to manifest error, all bet settlement decisions made by fb999 in accordance with the applicable game or market rules are final. fb999 will review any bet settlement complaint within a reasonable timeframe and will communicate its decision in writing. Once a decision has been communicated and is not subject to further review, it is final and binding.

14 Contact Information

If you have any questions, concerns or complaints regarding these Terms and Conditions, or any aspect of your fb999 account, please contact us:

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week, 365 days a year
• Response Time: Live chat queries are typically answered within 2 minutes. Email queries are acknowledged within 24 hours and resolved within 10 business days.
• Language: Support is provided in English.

For responsible gaming support specifically, please visit the Responsible Gaming page for guidance on available tools and external support resources.